Meet the Team

Our Doctors and Partners

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Our Nursing Team

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Behind the scenes of your general practice. Come and meet the team.   Did you know that, in addition to your GP, there are other health professionals in general practice who can help you get the right care?   General Practice teams are made up of a whole range of professionals, such as nurses, paramedics and clinical pharmacists. But a new survey in England has found that many people don’t realise that many roles, like mental health practitioners (66%), physiotherapists (71%) and social prescribers (89%), could be available at general practice.   To help explain the support available, the NHS has released a film that sees three curious children go behind the scenes at a general practice to meet the health professionals working there and learn more about how they help get patients the care they need.   In the film, the children are greeted by a member of the reception team, who takes them to meet members of the general practice, including a paramedic, mental health practitioner, social prescriber and physiotherapist.   The film illustrates the real-life process patients go through when they contact their local general practice, from the reception team using the information patients provide to getting directed to the right health professional for the care they need. If you need to see a GP you will always be offered an appointment, but there may be other health professionals available who can provide the most appropriate support. Having a range of health professionals at your general practice means you can receive the right care for your condition as quickly as possible.   Your general practice team is here to help you.   To find out about the range of professionals here to help you in our practice, visit: www.penninegpa.co.uk/about-us/primary-care-additional-roles/ Contact us today to make an appointment and we will ensure you see the right person for your needs. Just call 01422 247528

Our Practice Team

The practice management team is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology.

Reception

We employ 8 Receptionists who provide an important link for patients with the practice. They are your initial contact point for making an appointment. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, patient records and carrying out reporting and practice audits. One of our receptionists also ensures that all new medical records coming in to the practice are accurate and all the important information is added on to our electronic clinical record system. 

Secretaries

We employ 4 secretaries who deal with a variety of enquiries from patients and to handle the thousands of letters we receive every year from Hospitals, Solicitors, Insurance Companies and others relating to medical records. They type letters and ensure good communication with other healthcare professionals involved in your care.

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Our Healthcare Team

The PCN

You might hear us talk about booking you in “with the PCN”. We are part of a Primary Care Network called North Halifax PCN. Our PCN gives patients access to a whole host of appointments with staff members who specialise in lots of different areas:

Clinical Pharmacists – they help with medication reviews, hypertension clinics, care home prescribing, hospital discharge summaries and prescription queries

Nursing Associate – she carries out serious mental illness health checks, health checks for patients with learning disabilities, and support plans for care home patients

Health and Wellbeing Coach – they help you to find inner motivation to make positive health changes. The ultimate goal is managing your long-term conditions using manageable steps

Social Prescribing – they are there to listen and help you connect to services that matter to YOU. They can also delivery cancer care reviews and carry out health inequalities work

First Contact Physiotherapy – they work with us to assess and diagnose musculoskeletal issues

Podiatrist – any problems with feed from infections and ingrown toenails to problems walking to foot pain. They can even do minor surgery

Ageing Well Practitioner – helping people who are living with frailty. They assess needs and design a plan to ensure that the right support is given to help you live as well as possible

Phlebotomist – taking your bloods, and she can even give you your flu jab in the winter months if you are eligible!

Mental Health Practitioner – Providing assessments for you if you are suffering with mental health problems, provide advice on treatment, or signpost and refer you to the appropriate service

Home visiting service – carrying out home visits for our poorly housebound patients or doing long term condition reviews for those at home who have a diagnosis of a long term condition

Care Coordinators – they work behind the scenes at the PCN providing the invisible link between the surgery and other services, along with care homes. They help us care quickly and efficiently!

Blood Collection service – in years gone by you could only get your blood sample taken in a morning because we didnt have transport to get your sample to the lab in an afternoon. This has all changed now and you can have your blood test taken in an afternoon thanks to our helpful transport service