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Practice Management

Will Menzies Practice Business Manager

Anne Tait Administration Manager

Helen Langhorn Performance Manager

Kirsty McAdam Data Quality Manager

The practice management team is involved in managing all of the business aspects of the practice such as making sure that the right systems are in place to provide a high quality of patient care, human resources, finance, patient safety, premises and equipment and information technology.

Administration

Sandra Patchett Summariser

Reception

Angela Brearton

Audrey Gledhill

Carol McCorriston

Leah Gillespie

Lynn Jones

Patricia Wilson

Sarah Mcgregor

Receptionists provide an important link for patients with the practice and are your initial contact point for making an appointment. They can provide basic information on services and results and direct you to the right person depending on your health issue or query. They also perform other important tasks such as issuing repeat prescriptions and dealing with prescription enquiries, dealing with financial claims, patient records and carrying out reporting and practice audits.

Secretaries

Anne Tait

Clare Crawshaw

Elizabeth Morton

Linda Salmons

Tracy Peckover

Zoe Settle

 
Secretaries deal with a variety of enquiries from patients and handle the thousands of letters we receive every year from Hospitals, Solictors, Insurance Companies and others relating to medical records.  They type letters and ensure good communication with other healthcare professionals involved in your care.
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